What is CAC?
Customer Acquisition Cost (CAC) is the total cost of sales and marketing efforts required to acquire a new customer. It is a critical metric for determining the profitability of your business model.
Formula: Total Marketing Spend / New Customers Acquired = CAC
What is a good LTV:CAC Ratio?
- 1:1 (Bad): You are losing money on every customer once operating costs are factored in.
- 3:1 (Good): The industry standard. You make 3x what you spend to acquire a customer.
- 5:1 (Great): Your business is highly profitable. You should likely spend more to grow faster.
How to lower your CAC?
The most effective way to lower CAC isn't to buy cheaper ads—it's to improve your Conversion Rate. If you double your website's conversion rate, you effectively cut your CAC in half because you get twice as many customers for the same ad spend.