| What it shows | How shoppers move: recordings, heatmaps, funnels and surveys. [1] | How shoppers move: recordings and heatmaps, with AI summaries. [3][4] | What you earn: profit and sales by channel. Plus tests and alerts. |
| Free plan | Yes, on Shopify: 100 visits a month, kept 30 days. [1] | Yes. Free, with no traffic limit. [4] | Yes, with no card and no end date. |
| Paid plans | $19, $39 and $89 a month on Shopify. [1] | None. [3] | $47, $97 and $358 a month. See pricing. |
| Recordings of visits | Yes. [1] | Yes. [3][4] | No. Zyro does not record visits. |
| Heatmaps | Yes. [1] | Yes. [3][4] | Not in Zyro's menu. Use Clarity or Lucky Orange. |
| Where shoppers drop off | Funnels, plus cart and checkout drop-off by product and step. [1] | Funnels. [3] | Steps from first visit to purchase, in the web app. On Shopify, paid checkouts by device and country. |
| Asking shoppers why | Surveys, and live chat on its site's plans. [1][2] | Not listed. [3][4] | Survey pop-ups, live from Starter. |
| Profit per sale | Not listed. [1] | Not listed. [3][4] | Yes, on every plan. |
| Tests of pages and products | Not listed. [1] | Not listed. [3][4] | From Starter. |
| Alerts when sales or checkout break | Not listed. [1] | Not listed. [3][4] | Checks every 5 minutes and emails you. |
| Use of AI | Discovery AI as a paid add-on. Answers through Shopify's Sidekick. [1] | AI summaries and chat. AI shopping helpers for your store. [3][4] | Wording ideas only. Alerts use fixed rules. |
| On the App Store since | July 2014. It has Shopify's "Built for Shopify" badge. [1] | July 2025. [3] | July 2026. Zyro is new. |