Account and team

Email preferences

Choose whether Zyro sends you results, tips and product news. Account, billing and security emails always come through.

Every plan

Steps

  1. Open your profile. Go to Settings and open Your profile.
  2. Set the switch. In the Email card, tick or untick Weekly results, tips and product news.
  3. Save. Choose Save changes.

You can also use the links at the bottom of any Zyro marketing email. Email preferences opens the same switch, and Unsubscribe asks you to confirm with one button. Installed from the Shopify App Store? Use those email links, since you don't have a Zyro login.

What the switch covers

Switching it off stops Zyro's marketing emails, such as results summaries, tips, plan suggestions and the morning brief.

Emails that always come through

Account, billing and security emails still send, such as password resets, team invites, password change notices and alerts that Zyro has stopped seeing visits to your store.

If it doesn't work

  • "Mail to this address bounced." Zyro pauses emails to an address that bounces. Email us once it works again.
  • You still get some emails. Account, billing and security emails can't be switched off.
  • The unsubscribe page says "Link expired". Reply to any Zyro email and we'll sort it out.

Related articles

Sign-in and securityPasswords and devices. Zyro stopped seeing visitsWhat the tracking alert means. Data and privacyWhat Zyro stores.

Still stuck? Email hello@zyro.world from the address that gets our emails.